Will the paint match my vehicle’s color?

Yes! The manufacturer installs a paint code in your vehicle that allows us to mix paint specifically for your vehicle. We mix your paint ON LOCATION to achieve the perfect color match. Our computerized mixing system produces a color formula from a combination of over 80 different color tints. Our digital scale allows us to accurately mix down to 1/10 of a gram!

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How long will the paint stay glossy?

That beautiful deep shine will last longer than the vehicle is on the road. What’s most important is that your vehicle will keep the shine and gloss for as long as you own the vehicle. Collision Revision provides a lifetime warranty to back it up.

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How can I be sure the paint will stay glossy?

The technology used within our paint system isn’t the same as it was just 15 years ago. Collision Revision utilizes a two step painting process. The first step is the basecoat – or color coat, it provides that exact shade and color to match your vehicle. The second step is the clearcoat. The clearcoat is a very durable product that is mixed with an activator. The two chemicals cross link and lock in that beautiful shine while providing superior UV protection from the sun.

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When can I wash & wax the new paint?

We go the extra mile so you won’t have to worry about it when you come to pick it up. Your vehicle will be treated to a complimentary interior and exterior detailed cleaning before you arrive. The new paint finish is baked in our spray booth to assist with the curing and cross-linking process so it can be gently hand-washed as soon as you would like. You won’t need to, but if you want to apply a wax, you’ll need to wait for 90 days.

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Will the repaired vehicle be as safe as it was before the accident?

Absolutely! Collision Revision has invested well over one million dollars in the latest equipment, technology, and training to ensure your repaired vehicle meets the manufacturer’s specifications. Our equipment delivers tight tolerances to make the vehicle as safe, or safer than the day it rolled off the assembly line.

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Do I receive a warranty?

How does a Lifetime Warranty sound?!! Collision Revision stands by the workmanship done at each of our locations with our Lifetime Warranty for as long as you own the vehicle. You will receive a detailed warranty at the conclusion of your repair process.

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Can I get a ride home?

The Collision Revision staff at each of our locations is willing and able to take you home or to work when needed. Please notify our helpful customer service representative of your special request and we’ll make it happen.

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Will you come to my home or work to write an estimate?

Every Collision Revision facility has an indoor estimating bay to keep you out of the elements. The vast majority of our estimates are performed at our repair centers because we have the appropriate diagnostic equipment and vehicle lifts to ensure we identify every piece of damage associated with your accident. However, with busy work schedules and limited hours, we can definitely make arrangements to come to you. Please contact your local Collision Revision store and we will assist you in setting up a mobile estimate.

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What is a Direct Repair Shop?

A Direct Repair Shop is a shop that has been selected by your insurance company as one of the primary shops to take your vehicle to. That shop works closely with your insurance company to insure your repairs are completed properly and in a timely manner. Collision Revision is a Direct Repair Shop for dozens of insurance companies. We also specialize in performing repairs for any insurance company or customer pay situations.

The most important decision you can make is to ask for Collision Revision by name then relax, let us take care of everything, and drive away in a perfectly repaired vehicle with a lifetime warranty!

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How do I get a rental car?

Another great reason to choose Collision Revision! We have established preferred services with Enterprise and Hertz at our locations. Collision Revision also has a partner company that specializes in rental services – CR Car Rental.

Simply notify our customer service representative that you’ll need a rental car and we’ll make all of the arrangements for you. Sounds easy, doesn’t it? It is!

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When do I pay my deductible?

Your deductible is payable in full at the completion of the repairs. Some of our customers prefer to pay their deductible at drop off so that they may pick up the finished vehicle afterhours. This is a convenient option but is not required.

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What other services do you provide?

Collision Revision is a Total Vehicle Solutions Company. We offer everything from routine vehicle maintenance to total mechanical overhauls. We own companies specializing in rental cars (CR Rental), in automotive, residential, and commercial glass (CR Glass), in 24-hour towing and roadside assistance (CR Towing), in personalized used car sales and delivery (CR Auto Group), and in recreational and fleet painting and services.

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Do I have the right to choose where I get my vehicle fixed?

Yes. Your insurance company may have a shop that they recommend but the decision is always yours to make. It is your vehicle! Collision Revision fixes over 30,000 vehicles every year! We’re passionately focused on providing you with an exceptional repair experience. Our customers call it the Collision Revision Decision. Go ahead, ask for Collision Revision by name.

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